Our Mission

a community

Not a corporation

Wunderbook is committed to empowering small businesses and service providers by offering a free, user-focused booking platform that simplifies scheduling and payments.

Our mission is to eliminate financial barriers, enabling communities to grow and connect without added costs.

By fostering collaboration and leveraging a shared platform, Wunderbook amplifies the voices of passionate professionals, ensuring they can focus on their craft while reaching a broader audience.

Founders story

After a decade running two CrossFit gyms in Dublin, I’ve faced it all—sky-high bills, relentless pressure, and the exhausting chase for payments. Fueled by these challenges, I created Wunderbook: a FREE booking platform that truly supports its community.

Traditional booking systems often overpromise and underdeliver, leaving businesses tangled in admin work and still pursuing payments. Wunderbook changes the game. Our user-focused platform enforces a ‘no pay, no book’ policy, ensuring you never have to chase payments again. By charging users a minimal 2% booking fee, we save businesses significant costs, aligning our success with yours.

Join a growing community where businesses thrive, admin burdens vanish, and passion takes center stage.

Alex Dunlop – Founder

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Dashboard Overview and User Management SOP

Objective

This SOP outlines the steps to navigate and utilize the dashboard for managing users and events effectively.

Key Steps

1. Understanding User Metrics 0:00

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  • Total Users: Represents everyone who has ever booked an event.

  • Current Members: Active memberships at present.

  • New Users: Users who booked an event in the current month.

  • Event Revenue: Total revenue from events booked.

  • Membership Revenue: Revenue from memberships purchased.

  • Total Bookings: List of all bookings for the month.

2. Identifying At-Risk Users 0:39

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  • At-Risk Users: Users who have not booked in the last 2 to 8 weeks.

  • Completed Memberships: Users who completed their membership in the last 30 days.

3. Accessing User Details 1:05

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  • Click on Total Users to view detailed information.

  • Check for memberships and bookings associated with each user.

4. Reviewing Revenue and Bookings 1:36

  • Review Event Revenue and Membership Revenue to track financial performance.

  • Note any bookings that have been cancelled or refunded.

5. Exporting Data 2:08

  • Use the export function to download data to Excel.

  • Export at-risk users or total users for further contact.

Cautionary Notes

  • Ensure to verify the accuracy of user data before taking any actions based on it.

  • Be cautious when contacting at-risk users; personalize your communication to improve engagement.

Tips for Efficiency

  • Regularly check the dashboard to stay updated on user metrics and revenue.

  • Set reminders to follow up with at-risk users to enhance retention.

  • Utilize Excel exports for better data analysis and tracking.

Link to Loom

https://loom.com/share/dbe6f3898f164cfcad74c2f4f73540c0

Memebrship pricing guide

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